Author: PRNEWSWIRE

An analysis of companies investing in Qualtrics found that customer satisfaction increased by 7-12% year-over-year and employees saved hundreds of hours automating manual tasks The average benefit to the companies analyzed was $6.3 million in savings and $1.2 million in new revenue according to Nucleus, the recognized global leader in ROI technology research PROVO, Utah and SEATTLE, Feb. 22, 2024 /PRNewswire/ — Companies that invested over the last three years in experience management software from Qualtrics saved an average of $6.3 million and increased their annual revenue by $1.2 million, according to a new report from Nucleus research. Companies using Qualtrics saw their customer satisfaction metrics rise 7-12% year over year. Nucleus analysts…

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TORONTO and GATINEAU, QC, Feb. 22, 2024 /PRNewswire/ – Converge Technology Solutions Corp. (“Converge” or “the Company”) (TSX: CTS) is pleased to announce that CRN®, a brand of The Channel Company, has once again named Converge to its Managed Service Provider (MSP) 500 list in the Elite 150 category for 2024. This is the third consecutive year Converge has been named to the MSP 500 list. The MSP 500, compiled by CRN, serves as a comprehensive guide to identifying and recognizing the top Managed Service Providers (MSPs) in North America. MSPs play a crucial role in supporting businesses by offering managed services that enhance efficiency, simplify IT solutions, and optimize return…

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Ivalua’s PDP unlocks globally compliant e-invoicing with a simple API addressable cloud service. REDWOOD CITY, Calif., Feb. 22, 2024 /PRNewswire/ — Ivalua, a global leader in spend management, today announced the launch of its Partner Dematerialization Platform (PDP) cloud service. This enables any organization to quickly support the upcoming e-invoicing regulations allowing them to send or receive their French or international invoices. The Ivalua Government Gateway : PDP is a fully PDP compliant and ISO27001 certified open cloud service accessible via simple plug-n-play APIs. It has been developed in France, where it is also both hosted and supported by a local team. Unlike other solutions, Ivalua Government Gateway…

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BELLEVUE, Wash., Feb. 22, 2024 /PRNewswire/ — Hyperproof, a leading risk and compliance management software company, today announced the publication of its highly anticipated 5th annual IT Risk and Compliance Benchmark Report. This comprehensive report delves into the insights gathered from over 1,000 IT and GRC professionals, revealing key trends and best practices shaping the GRC landscape in 2024. The standout finding in this year’s survey results revealed that more companies than ever view GRC as a holistic process and are taking steps toward getting a complete view of their risk environment and compliance obligations. 55% of respondents view risk and compliance management…

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The new features include Platform Safe Zones, Autotitles, Publish Manager among others will empower content professionals to enhance video publishing for social platforms TEL AVIV, Israel, Feb. 22, 2024 /PRNewswire/ — Munch, a leading AI-powered automation platform for social media, today introduced a suite of new features designed to meet the needs and challenges of creators, media professionals, businesses and brands in the digital space to elevate the video creation experience. Building on its reputation for innovation, Munch’s latest features include video creation tools and user management capabilities to streamline the workflow, enhance quality and optimize content. Munch’s new additions fall into three categories: Video…

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Investment led by Forgepoint Capital; Next-generation platform developer will use funds to accelerate the development of NATS.io for edge AI and multi-cloud applications SAN MATEO, Calif., Feb. 22, 2024 /PRNewswire/ — Synadia Communications, Inc., creators and maintainers of NATS.io (NATS), the open-source cloud and edge-native messaging system for high-performance data streaming, today announced it has closed a $25 million Series B financing round. Led by Forgepoint Capital, the investment round includes participation from existing investors and new investors Singtel Innov8, LDVP and 5G Open Innovation Lab. Forgepoint Managing Director Ernie Bio will join Synadia’s board of directors. The round brings Synadia’s total funding to $51 million raised to date and further…

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HOUSTON, Feb. 22, 2024 /PRNewswire/ — In an economy where exceptional experiences drive success, skilled agents play a crucial role in converting one-time buyers into brand loyalists. Macorva, a leading AI-powered employee and customer feedback solution provider, today announced its solution Marcova Agent Insights is now available on the Genesys AppFoundry, a marketplace of solutions offering a curated selection of applications and integrations that elevate customer and employee experiences. Macorva Agent Insights seamlessly integrates with Genesys Cloud™ to reimagine how feedback is collected, analyzed, and acted upon. By leveraging cutting-edge AI, this innovative solution delivers personalized, data-driven reports that empower agents and managers to…

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Enterprises can provision connectivity for AI workloads and data services in minutes, avoiding time-consuming legacy connectivity methods. SAN JOSE, Calif., Feb. 22, 2024 /PRNewswire/ — Prosimo, a leader in multi-cloud networking software, today announced AI Suite for Multi-Cloud Networking, empowering teams to bring AI workloads to market faster. While the benefits of AI are clear, many Enterprises have been slow to adopt it because their legacy systems are hindering their progress. AI Suite for Multi-Cloud Networking gives organizations everything they need for AI readiness in one vertically integrated platform. “AI adoption has changed requirements for cloud networking dramatically – increasing cross-cloud interactions, bringing the need to secure AI workloads and…

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New capability separates transactions into collections to reveal insights faster BOULDER, Colo., Feb. 22, 2024 /PRNewswire/ — Valid8 Financial, the leader in Verified Financial Intelligence, today announced Stories, a new capability allowing users to quickly separate transactions of interest and group them into different collections to understand how financial activities unfolded over time and across locations. Stories builds on Valid8’s existing AI Categorization capabilities to provide investigators with a new, more powerful way to identify questionable transactions, including checks, deposits, transfers and payments, and mark them for further evaluation. It also offers a means to collaborate with other investigators and develop easy-to-understand case narratives. “Stories delivers on…

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The inaugural edition of EmTech Digital in London convenes academics, policymakers, and business and technology leaders April 16-17 CAMBRIDGE, Mass., Feb. 22, 2024 /PRNewswire/ — MIT Technology Review, one of the most respected science and technology news outlets in the world, backed by the technology expertise of the Massachusetts Institute of Technology, will host its celebrated AI event, EmTech Digital, in two locations in 2024: April 16-17 in London and May 22-23 on the MIT campus in Cambridge, Massachusetts. The event in London is another milestone for MIT Technology Review as it expands its AI coverage and global conference presence. For more than ten years, researchers, policymakers, and business and technology leaders have gathered at the publication’s flagship EmTech Digital…

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